Best Practices to Prevent Emails Ending up in Recipients Spam Folder

Best Practices to Prevent Emails Ending up in Recipients Spam Folder

Introduction to SPF, DKIM, and DMARC

SPF, DKIM AND DMARC are authentication methods designed to prevent email spoofing. In this day, regardless of whether you are using Black Pearl Mail or not, it is considered standard practice to implement SPF, DKIM and DMARC in order to reduce the chances of your emails ending up in your recipients spam folder.

What is email spoofing?

Email spoofing is when an attacker sends an email that appears to come from your organisation using a rogue email server. 

How does SPF & DKIM work?

SPF works by publishing the known IP addresses that your email will be sent from. The recipient can then use these IPs to determine if the email came from the actual sender. If it doesn't match one of the IP addresses in the SPF record, then the recipient can mark the email as spam.

DKIM works by creating a public and private key pair. The private key is used to add a digital signature to the headers of the email. The public key is publicly available so that the digital signature can be validated. If the signature isn't validated, then the recipient can flag the email as spam.

What about DMARC?

DMARC utilises SPF and DKIM to determine the authenticity of an email. It allows email senders to determine how recipients should handle messages that are failing DKIM and SPF (i.e. reject, quarantine, allow).

What next?

Black Pearl Mail strongly recommend that you implement SPF, DKIM, and DMARC, following the recommended best practices from your email provider. You can follow these practices in the help articles found in the section below.

How to setup SPF, DKIM, and DMARC

M365

DKIM (Note: ensure 2048 bit key is generated if possible)

Google Workspace

DKIM (Note: ensure 2048 bit key is generated if possible)

If you have any questions related to this article, please contact support@blackpearlmail.com for assistance.

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