Black Pearl and Canva - How to edit your Canva image files to update your email banner images
Canva is a graphic design software that lets users create images such as presentations, posters, social & email banner images, and other visual content. Canva allows you to customize these graphics easily with a few clicks or using the drag-and-drop functions to update images or move information around.
Any images created by the Black Pearl team will be provided to you via a link to an editable Canva file. Below lists some of the most helpful guides when it comes to making edits to these images so you can quickly and easily create new email banner content independently!
Most used FAQ Canva guides:
Other helpful Canva Guides:
You can see the full list of Canva help guides at https://www.canva.com/help/
or reach out to our team for advice if you're having trouble finding what you need.
How to Upload Banner Images into your Black Pearl Email Templates
Banner images are created outside of the Black Pearl system i.e using software such as Canva or Photoshop. You can upload these into Black Pearl, using the support file formats below: JPEG PNG GIF - animated images (must be under 3MB) To import a ...
How to Edit an Audience Filter in Pearl Diver
To make changes to an existing Audience in our platform, follow these steps: Navigate to the Audience: Start by logging in to your account and accessing the platform dashboard. On the left-hand side menu, you'll find the list of Audiences. Click on ...
Images are not displaying correctly in Outlook
Black Pearl wraps emails with HTML templates so images are downloaded from the Black Pearl server, meaning processing emails is light weight. Most emails are opened on email programs which download images by default such as: Gmail, Android, Apple ...
SEPTEMBER UPDATE - What's New with Pearl Diver?
We are excited to announce new Pearl Diver updates! Prepare for an enhanced user interface and a solid foundation for exciting upcoming features, all designed to elevate your Pearl Diver experience. Get ready to dive into a whole new world of ...
How to add/edit the logo image in the top template branding section
1. Click on Templates 2. Choose the template you would like to update/edit or create a new template if needed 3. Click on Edit 4. Click on Branding & Ads 5. If you want to replace the image at the top of your template, click on Remove 6. You will see ...