Black Pearl and Canva - How to edit your Canva image files to update your email banner images
Canva is a graphic design software that lets users create images such as presentations, posters, social & email banner images, and other visual content. Canva allows you to customize these graphics easily with a few clicks or using the drag-and-drop functions to update images or move information around.
Any images created by the Black Pearl team will be provided to you via a link to an editable Canva file. Below lists some of the most helpful guides when it comes to making edits to these images so you can quickly and easily create new email banner content independently!
Most used FAQ Canva guides:
Other helpful Canva Guides:
You can see the full list of Canva help guides at https://www.canva.com/help/
or reach out to our team for advice if you're having trouble finding what you need.
How to Upload Banner Images into your Black Pearl Email Templates
Banner images are created outside of the Black Pearl system i.e using software such as Canva or Photoshop. You can upload these into Black Pearl, using the support file formats below: JPEG PNG GIF - animated images (must be under 3MB) To import a ...
Images are not displaying correctly in Outlook
Black Pearl wraps emails with HTML templates so images are downloaded from the Black Pearl server, meaning processing emails is light weight. Most emails are opened on email programs which download images by default such as: Gmail, Android, Apple ...
Secondary Email Addresses
If you have multiple email addresses, such as an email alias to an existing M365 or Google Workspace email account, or a completely separate mailbox, then you have a couple of options when it comes to branding those email addresses: 1. Create a ...
How to log into the Black Pearl Mail App Open a web browser and navigate to https://admin.blackpearlmail.com/ Enter your email address in the “Email Address” field Enter your password in the “Password” field Tick the “Remember Me” tick box if you ...
How to make your profile picture in your email signature round/circle instead of square?
By default, Black Pearl Mail will upload your profile picture on your people file in the format and size that the file is originally saved in. Most images are standard square or rectangle shapes when saved, meaning most profile images are uploaded as ...