Editing a Group: Template Rules
The template rules section of the groups is shown below
There are three options;
1. This option allows you to choose the template for all new emails of members of this group
2. This option allows you to choose all the reply templates for all reply emails
3. This option allows you to choose if it should be applied to all emails or only in the event that someone types [X] with X being the variable you type into the input box. These are called Tags.
Using Tags within Groups
Tags are a feature that allows a user(s) to have a secondary signature template appear in place of their primary template. By creating a new Group with a Tag, the associated users would be able to replace their primary template with one that's been ...
Creating a new Template
Step 1: From the Templates Tab, select Add Template. Layout Step 2: Layout Design - Set the layout of your email template. Do you want a border? A border will make your email a fixed width and center it on the screen. Turn it on and select one of ...
Configure Microsoft 365 with Black Pearl Mail - Using a Test/Pilot Group
You may want to set up a specific group of users to test the Black Pearl Mail system before deploying to your entire organization. This article explains how to create a test group in Microsoft 365 and where to make the change in the Black Pearl Mail ...
Remove/replace Company information from a Signature by using Group information
Groups are created to isolate specific users to use a specific template/ tagging or have certain information populate within the template. Customers may not want specific information in reply/fwd email. In this case, a customer wanted to remove the ...
Disable branding on a single email
To disable branding on a single email, you can add the [blank] tag at the start of the email subject line.