Enable Black Pearl Mail for all Users After a Pilot Setup for M365

Enable Black Pearl Mail for all Users After a Pilot Setup for M365

What will you need to do?


If you have previously setup a pilot group to only allow users who are a member of that group to route through Black Pearl Mail, then you may wish to change this to allow all users to brand. This document details the steps involved to remove the group from the Black Pearl Mail rule and change it to allow all users to brand.


If you have any issues or questions during this process, please contact support@blackpearlmail.com. 


There are 2 steps required:



STEP 1 – Login and go to Office 365 Mail Flow Settings

1) Open/go to the Office365 admin console - https://portal.office.com/adminportal


2) Click on Show all...


3) Click on Exchange.



4) Select Mail flow from the left-hand side menu.



STEP 2 – Edit the Existing Rule to Allow all Users to Route 

In this section, we will be editing the existing Black Pearl Mail rule to remove the existing group and enable all users to route through Black Pearl Mail.


1) Click on Rules. 


2) Highlight the Black Pearl Mail rule.


3) Click on the edit icon.


4) Under Apply this rule if… click on the drop down next The sender is a member of… 


5) Select The sender… Is external/internal.


6Select Inside the organization and click OK.

7) Click Save.

After editing the rule, we strongly advise that you send a couple of test emails to ensure that mail is flowing correctly. If it is notplease disable the Black Pearl Mail rule and contact our support team immediately.

    • Related Articles

    • Configure Microsoft 365 with Black Pearl Mail - Using a Test/Pilot Group

      You may want to set up a specific group of users to test the Black Pearl Mail system before deploying to your entire organization. This article explains how to create a test group in Microsoft 365 and where to make the change in the Black Pearl Mail ...
    • Configure Microsoft 365 with Black Pearl Mail

      These steps will route all of your users through the Black Pearl Mail platform. If you would prefer to start with a test/pilot group before rolling out with all of your users, follow these instructions. STEP 1 – Log in to M365 1) Open the Microsoft ...
    • Configure Google Workspace with Black Pearl Mail

      These steps will route all of your users through the Black Pearl Mail platform. If you prefer to start with a test/pilot group before rolling out with all of your users, follow these instructions.  STEP 1 – Login and go to Gmail Settings 1) Go to ...
    • Importing and Exporting users via CSV

      Looking to add a user manually? Please Click Here for more information about adding a user.  The purpose of this document is to explain how the People’s Import / Export via CSV functionality works. First, log in to the Black Pearl Mail App: Logging ...
    • Configure Google Workspace with Black Pearl Mail - Using a Test/Pilot Organizational Unit (OU)

      You may want to set up a specific group of users to test the Black Pearl Mail system before deploying to your entire organization. This article explains how to create a test organizational unit (OU) in Google Workspace. If you'd prefer to set up your ...