Exclude routing email through Black Pearl Mail when sent to a specific user for M365

These steps will allow you to exclude routing email through Black Pearl Mail went sent to a specific user in M365.

The following steps will need to be done within your organization's M365 Global Administrator dashboard. 

STEP 1 – Log in to M365 Exchange Admin Console

1. Open the Microsoft 365 Exchange admin console - https://admin.exchange.microsoft.com

2. Sign in with your M365 global admin credentials.

STEP 2 - Edit Existing Black Pearl Mail Rule

1. Select Mail flow > Rules from the left-hand side menu.

2. Click on the Black Pearl Mail rule.

3. Click Edit rule conditions.

4. Scroll down to Except if and click the + symbol.

5. A new Or option will appear down the bottom of the page. In the first drop down, select The recipient. In the second drop down, select Address includes any of these words.

6. A new window should open up. Enter the email address of the recipient you would like to exclude from routing through Black Pearl Mail, then click the Add button. Repeat the steps if there are additional addresses to add.

7. Click Save.

8. Click Save again.

• Related Articles

• Configure Microsoft 365 with Black Pearl Mail

  These steps will route all of your users through the Black Pearl Mail platform. If you would prefer to start with a test/pilot group before rolling out with all of your users, follow these instructions. The following steps will need to be done within ...

• Configure Google Workspace with Black Pearl Mail

  These steps will route all of your users through the Black Pearl Mail platform. If you prefer to start with a test/pilot group before rolling out with all of your users, follow these instructions.  ​To carry out the following steps, you will require ...

• Exclude notifications from microsoft.com from routing through Black Pearl Mail for M365

  M365 will send internal notifications using the @microsoft.com domain. These notifications cannot be routed through Black Pearl Mail and will need to be excluded. The steps in the document will show you how to exclude notifications from microsoft.com ...

• Exclude Large Emails from Routing Through Black Pearl Mail

  What will you need to do? The maximum size of an email that be sent through Black Pearl Mail is 18 MB. If you would like to send an email with an attachment larger than this, then we will need to exclude them from routing through Black Pearl Mail If ...

• Secondary Email Addresses

  If you have multiple email addresses, such as an email alias to an existing M365 or Google Workspace email account, or a completely separate mailbox, then you have a couple of options when it comes to branding those email addresses: 1. Create a ...