Importing and Exporting users via CSV

Importing and Exporting users via CSV


Looking to add a user manually? Please Click Here for more information about adding a user. 

The purpose of this document is to explain how the People’s Import / Export via CSV functionality works.
  1. First, log in to the Black Pearl Mail App: https://admin.blackpearlmail.com/
  2. Once logged in, navigate to the “People” icon in the top navigation bar.


  1. On the upper right-hand side click on “Import / Export”.


  1. Next you will see a pop-up window.


  1. From here, you will be able to download a CSV template that you can open with Microsoft Excel or in any text editor that will open a CSV. It is advised that you click the “Pre-populate with existing users (export)” option to show you how to correctly fill in the data.  
  1. If you modify a pre-populated user and upload the CSV it will update the user too.
  1. Once you have finished editing the CSV, click the “Import from CSV” button and upload the CSV file.  This will then display the users that have been changed.


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