Getting Started: Use the Same Branded Email Template for all Users
With 3 quick steps, you can be up and running with Black Pearl Mail. These steps are ideal for a company that wants to use the same branded email template for all their employees.
Go to the Templates tab in the top navigation. Select the Default Design Template then click Edit. Adjust Layout, customize your Signature, add your logo and/or banner messaging in Branding & Ads, and add, if you use one, a Disclaimer.
Go to the People
tab in the top navigation. Click on a person and add details like Job Title
, Phone Numbers
, and Social Media
links. If you want, you can also upload a picture for your users. You can also easily manage your user data via a csv file
Go to the People tab in the top navigation. At the top right, you can turn on signatures and reply signatures for all users by using the toggle switches. Otherwise, you can select a user and then use the toggle switches to the right to enable signatures for new emails and reply/forwards.
*Before you turn on signatures for you users, you will want to have the user turn off or remove signatures from their email clients.
After you turn on signatures in the People tab
- New emails sent by those users will have the Default Design template applied. Note: users will not see the signature when drafting their email.
- Replied or forwarded emails will have the Reply / Forward Template applied. Note: unless you edited this template, it will remove all branding & images and just provide the user’s signature details.
Getting Started: Use Different Branded Email Templates for Different Groups of Users
With 4 quick steps, you can be up and running with Black Pearl Mail. These steps are ideal for a company that needs different groups of users to have different branded emails. Step 1 - Create Templates Go to the Templates tab in the top navigation. ...
Creating a new Template
Step 1: From the Templates Tab, select Add Template. Layout Step 2: Layout Design - Set the layout of your email template. Do you want a border? A border will make your email a fixed width and center it on the screen. Turn it on and select one of ...
Configure Microsoft 365 with Black Pearl Mail
These steps will route all of your users through the Black Pearl Mail platform. If you would prefer to start with a test/pilot group before rolling out with all of your users, follow these instructions. STEP 1 – Log in to M365 1) Open the Microsoft ...
What is the "Reply / Forward Template"?
Black Pearl Mail includes a system template for replies and forwards. This template is named "Reply / Forward Template". It is an un-editable template designed to provide you with a simple template to use for your reply/forward emails. This system ...
Importing and Exporting users via CSV
Looking to add a user manually? Please Click Here for more information about adding a user. The purpose of this document is to explain how the People’s Import / Export via CSV functionality works. First, log in to the Black Pearl Mail App: Logging ...