Remove white border from profile picture - support for dark mode viewing

If you have recipients using dark mode, it's possible that your profile picture will have a white border around it. See below:

To correct this, you will need to upload a png file that has a transparent background. This will remove the white border. See below:

• Related Articles

• Dark Mode and Your Emails

  While Dark Mode presents a lot of positives for users, it also presents challenges for application developers. Since email needs to look great across the ever-changing landscape of devices and email clients (including those that don't support Dark ...

• Adding or Editing a Profile Picture for a User

  Looking to add your company logo as the profile picture? Please Click Here for more information about adding the company logo as the profile picture. To add a profile picture to a user, go to the People Tab, and select the user. Click “Update" at the ...

• How to make your profile picture in your email signature round/circle instead of square?

  By default, Black Pearl Mail will upload your profile picture on your people file in the format and size that the file is originally saved in. Most images are standard square or rectangle shapes when saved, meaning most profile images are uploaded as ...

• How to Contact the Black Pearl Support Team

  We understand the importance of providing exceptional customer support to our valued users. Whether you have questions, concerns, or need assistance, our dedicated support team is here to help you every step of the way. In this article, we'll outline ...

• Editing a Group: Remove users

  Open the group that you wish to remove users from. To the far right of the users list you will see a “Remove from Group” button. Click the button and the user will be removed from the group.