Remove white border from profile picture - support for dark mode viewing

Remove white border from profile picture - support for dark mode viewing

If you have recipients using dark mode, it's possible that your profile picture will have a white border around it. See below:


To correct this, you will need to upload a png file that has a transparent background. This will remove the white border. See below:


    • Related Articles

    • Dark Mode and Your Emails

      While Dark Mode presents a lot of positives for users, it also presents challenges for application developers. Since email needs to look great across the ever-changing landscape of devices and email clients (including those that don't support Dark ...
    • Adding or Editing a Profile Picture for a User

      Looking to add your company logo as the profile picture? Please Click Here for more information about adding the company logo as the profile picture. To add a profile picture to a user, go to the People Tab, and select the user. Click “Update" at the ...
    • Can I have my profile picture round instead of square?

      Yes, you can have your profile picture as a round image instead of a square. You would need to edit the photo before loading it to the Black Pearl Mail app. The optimal image size for a user's picture is 300x300px. If you are using a Mac, there's an ...
    • Editing a Group: Remove users

      Open the group that you wish to remove users from. To the far right of the users list you will see a “Remove from Group” button. Click the button and the user will be removed from the group.
    • Adding the Company Logo as the Profile Picture

      If you prefer to have your company logo appear in the signature area vs the top of the template or other areas in the template, there are two ways this can be accomplished. If only one or more user(s) desire to have the company logo appear in place ...