Tracking Features

Tracking Features

You can find these features in the Company Settings in the App.

There are two settings:
  1. Open Tracking = for tracking when an email is opened
  2. Click Tracking = for tracking when a link was clicked

    • Related Articles

    • Company Settings

      To edit the company details in your account click on the "Cog" wheel in the upper right-hand corner of the Administrator Console then click on Invite Admins. The details entered into the Company Information fields are applied to every user's ...
    • Pearl Diver- Detecting Click Fraud and Bot Traffic (non-human traffic) on your website

      In the digital landscape, ensuring human web traffic is a vital metric for the success of any website. However, the presence of click fraud and bot traffic can significantly skew analytics, compromise advertising budgets, and affect the overall ...
    • Implementing a Custom Tracking URL

      What is a tracking URL? One of the features of Black Pearl Mail is it allows users to be notified when a recipient clicks a link in their email (click tracking). In order for this functionality to occur, Black Pearl Mail will wrap all URL's within ...
    • Pearl Diver - How to load the Pearl Diver tracking pixel to your website?

      A tracking pixel is a small piece of code that allows you to gather valuable insights about user behavior on your website, and collect this data. By properly implementing your unique Pearl Diver tracking pixel into your website, you can monitor ...
    • Pearl Diver - Correct Lazy Loading for your tracking pixel on your website

      Lazy loading is a technique used in software and website development where resources, such as images or data, are loaded only when they are actually needed or requested. Instead of loading everything upfront, lazy loading delays the loading process ...