Turning on/off all signatures
First, login to the Black Pearl Mail App: Logging in
Once logged in, navigate to the “People” icon in the top navigation bar
On the right-hand side sub-navigation, you will notice a slider with the text “Turn on all signatures”.
If you press this slider, it will turn all the signatures for all the people listed below the option on.
If you press the slider again, it will turn all the signatures for all the people listed below the option off.
Within 2 minutes the changes will have propagated to our mail transport agents
Turning on/off all reply signatures
First, login to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar On the right-hand side sub-navigation, you will notice a slider with the text “Turn on all reply signatures”. If you press ...
Removing/Replacing the Organization Name in a Signature
Your Organization Name is a required field in the Black Pearl Mail system and is displayed in a User's signature by default. Customers may choose to have their Organization Name replaced or not displayed in the signature. Note: There is a data ...
Remove/replace Company information from a Signature by using Group information
Groups are created to isolate specific users to use a specific template/ tagging or have certain information populate within the template. Customers may not want specific information in reply/fwd email. In this case, a customer wanted to remove the ...
Creating a new Template
Step 1: From the Templates Tab, select Add Template. Layout Step 2: Layout Design - Set the layout of your email template. Do you want a border? A border will make your email a fixed width and center it on the screen. Turn it on and select one of ...
Getting Started: Use the Same Branded Email Template for all Users
With 3 quick steps, you can be up and running with Black Pearl Mail. These steps are ideal for a company that wants to use the same branded email template for all their employees. Step 1 - Customize a Template Go to the Templates tab in the top ...