What is the "Reply / Forward Template"?
Black Pearl Mail includes a system template for replies and forwards. This template is named "Reply / Forward Template". It is an un-editable template designed to provide you with a simple template to use for your reply/forward emails. This system template removes the branding (logos, images) from a replied or forwarded email leaving just your signature.
How to Assign New Email & Reply/Forward Templates
First, log into the Black Pearl Mail App: Logging in Once logged in, navigate to the “Groups” icon in the top navigation bar You will now be presented with the below screen To choose the default template for new and reply emails you simply click on ...
Branding not applying on forward and reply emails
Black Pearl Mail provides you with the option to use a different template for new emails and forward/reply emails. Also, the placing of the branding with the email also needs to be determined, based on whether it is a new email or a forward/reply ...
How to create a new Signature Template in Black Pearl Mail (Video walkthrough included)
Step 1: From the Templates Tab, select Add Template. Layout Step 2: Layout Design - Set the layout of your email template. Do you want a border? A border will make your email a fixed width and center it on the screen. Turn it on and select one of the ...
Turning on/off all reply signatures
First, login to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar On the right-hand side sub-navigation, you will notice a slider with the text “Turn on all reply signatures”. If you press ...
Template List / Thumbnail Views
First, login to the Black Pearl Mail App: Logging in Once logged in, navigate to the “Templates” icon in the top navigation bar: Now you will see a set of templates and their names in a Thumbnail View: You will now be able to click on any of the ...