Set up Black Pearl Mail for the first time, find your way around, and get answers to common questions.

Fix display and branding issues, sign-in errors, and collect the details support needs to help you.

SPF and MX records, bounce-back codes, and keeping mail flowing when you change platforms.

Connect Microsoft 365 to Black Pearl Mail, control which mail routes through it, and pause or disconnect.

Connect Google Workspace to Black Pearl Mail, control which mail routes through it, and pause or disconnect.

Add, edit, import, and sync users, and manage their profile pictures and signatures.

Use groups to give different users different templates, domains, tags, and details.

See how your emails perform with the Admin Dashboard, Track and Trace, click exports, and template reports.

Build signature templates and add logos, banners, buttons, and disclaimers.

Manage company settings, domains, admins, payment details, and your subscription.

Insights personal analytics is ending on November 30, 2026. Admin tracking is not affected.

How to contact support, plus our acceptable use policy, service levels, and support guidelines.