What is the "Reply / Forward Template"?
Black Pearl Mail includes a system template for replies and forwards. This template is named "Reply / Forward Template". It is an un-editable template designed to provide you with a simple template to use for your reply/forward emails. This system ...
Permanently Disconnect Your G Suite Account from Black Pearl Mail
What will you need to do? If you wish to cancel your Black Pearl Mail subscription, you must disconnect your G Suite account from routing through the Black Pearl Mail platform beforehand. If you have any issues or questions during this process, ...
Can I have my profile picture round instead of square?
Yes, you can have your profile picture as a round image instead of a square. You would need to edit the photo before loading it to the Black Pearl Mail app. The optimal image size for a user's picture is 300x300px. If you are using a Mac, there's an ...
Turning on/off all signatures
First, login to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar On the right-hand side sub-navigation, you will notice a slider with the text “Turn on all signatures”. If you press this ...
Check for Domains in M365 Tenant
What will you need to do? If you have more than 1 domain in your M365 tenant, then these additional domains need to be added to the Black Pearl Mail application to prevent mail from getting blocked. This process will walk you through the steps to ...