If you have more than 1 domain in your M365 tenant, then these additional domains need to be added to the Black Pearl Mail application to prevent mail from getting blocked. This process will walk you through the steps to confirm any additional domains in your M365 tenant. A screenshot of these can then be sent the Black Pearl Mail team for review.
If you have any issues or questions during this process, please contact firstname.lastname@example.org.
There are 2 steps required:
STEP 1 – Login and go to M365 Domain Settings
1) Open/go to the M365 admin console - https://portal.office.com/adminportal
2) Click on Show all...
3) Click on Settings.
4) Click on Domains.
STEP 2 – Send a List of the Domains to the Black Pearl Mail Team
1) Take a screenshot of the current screen and save it.
2) Add the screenshot as an attachment to a new email and send it to email@example.com.