How are your email clicks validated by Black Pearl Mail?
At Black Pearl, we work continuously to ensure our data reports are accurate and reflective of the real clicks (human-generated clicks) your emails generate. With email delivery and security concerns always evolving at a rapid pace, 100% exclusion of computer-generated clicks is never guaranteed. However, our proprietary filtering algorithms are constantly reviewed and monitored to identify and remove non-human clicks from your reports, such as Google caching, email hygiene scans, web-crawlers and more.
If you have questions or concerns about the data in your reports, please reach out to our customer support team for assistance.
Related Articles
Export Clicks: Search Functions
First login to the Black Pearl Mail App: Logging in Once logged in navigate to the “Analytics” icon in the top navigation bar. On the left hand navigation click the “Export Clicks” button. You will now be presented with the below screen. There are ...
Secondary Email Addresses
If you have multiple email addresses, such as an email alias to an existing M365 or Google Workspace email account, or a completely separate mailbox, then you have a couple of options when it comes to branding those email addresses: 1. Create a ...
Pearl Diver - Optimizing Results
Guide to Utilizing and Increasing your Pearl Diver results. There are a couple of common factors which can reduce this percentage listed below. We typically are able to identify 20%-40% of your websites unique USA based visitors. Consent String set ...
SEPTEMBER UPDATE - What's New with Pearl Diver?
We are excited to announce new Pearl Diver updates! Prepare for an enhanced user interface and a solid foundation for exciting upcoming features, all designed to elevate your Pearl Diver experience. Get ready to dive into a whole new world of ...
How to Contact the Black Pearl Support Team
We understand the importance of providing exceptional customer support to our valued users. Whether you have questions, concerns, or need assistance, our dedicated support team is here to help you every step of the way. In this article, we'll outline ...