Track and Trace: How to read the data

Track and Trace: How to read the data

First login to the Black Pearl Mail App: Logging in

Once logged in navigate to the “Analytics” icon in the top navigation bar


You will now be presented with the below screen


When you have decided on your search criteria you will be presented with the data in a chronological list with the below headings


Below explains the columns and what they mean:
  1. Date - this is the date the email was sent
  2. From - this is the email address that sent the email
  3. To - this is the recipient of the email address
  4. Subject - this is the subject of the email
  5. Status - this field gives you an indication on whether the email was Delivered, Opened, Failed

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