Management Console Overview
The Dashboard Tab is where you can see a 30-day snapshot of activity in your account.
The Templates Tab is where you customize the design and layout of your email signatures, add click-through links and branding - this is where you control the look and feel of your emails. You can create as many templates or ‘looks’ as you like. The People Tab is where you add the details of your users - fields need to be populated here to feed through to your email signatures. The Groups Tab is where templates and people come together - this is how you assign the look of an email to users, and also add shared group contact details if you’d like them to appear in their signatures too. The Analytics Tab is where you can see all mail flowing through the Black Pearl Mail app.
Any signature details not filled out in a user’s personal profile or group details will be taken from the Company Information fields in Company Settings. You can learn more about the hierarchy of data in this article.
Insights User Management
The Insights section is where you can activate and deactivate Insights End Users. Go to the settings Cog in the upper right hand corner of the Admin app and select Insights. On this screen you will be able to see which of your users have Insights ...
The Interactions Tab will provide you with the ability to see how recipients have interacted with your emails. Specifically around the links clicked on in your email. You can see when the email was sent (Send Time), to who the email was sent (To), ...
The Notifications page will allow you to customize what email notifications you want. OPEN NOTIFICATIONS - Know when someone has opened your email. Add top recipients who are important to you. Note: if you select ALL that may generate a high volume ...
Template Report Overview
The Template analytics report is where you can review clicks, click-thru rate, and click to open rate of the specific template you are reviewing. You can access the report via Templates -> selecting the desired report -> See Report Below is an ...
People Tab Overview
The People Tab is where you can add, edit, manage, and delete users. Across the top of the page there are the following: Search: Here you can easily search for a specific user. Just start typing the letters of the users first or last name Turn on ...