At Black Pearl, we work continuously to ensure our data reports are accurate and reflective of the real clicks (human-generated clicks) your emails generate. With email delivery and security concerns always evolving at a rapid pace, 100% exclusion of computer-generated clicks is never guaranteed. However, our proprietary filtering algorithms are constantly reviewed and monitored to identify and remove non-human clicks from your reports, such as Google caching, email hygiene scans, web-crawlers and more.

If you have questions or concerns about the data in your reports, please reach out to our customer support team for assistance.